{"id":6749,"date":"2023-12-14T19:52:20","date_gmt":"2023-12-14T19:52:20","guid":{"rendered":"https:\/\/www.calian.com\/space\/garantie\/"},"modified":"2024-06-26T23:49:28","modified_gmt":"2024-06-26T23:49:28","slug":"warranty","status":"publish","type":"page","link":"https:\/\/www.calian.com\/space\/fr\/support-dinformation\/warranty\/","title":{"rendered":"Garantie"},"content":{"rendered":"\n<div class=\"tbk-hydrate-component\" data-cid=\"bb05b3b0-b7e1-448a-a29d-a4bb9cfcf390\" data-component=\"Hero\"><section class=\"calian-hero d-flex h-100 position-relative overflow-hidden nav-indent wp-block-calian-com-components-calian-hero media-position-split has-split-image pb-5 pb-lg-0 overlay-solid\"><div class=\"container\"><div class=\"row\"><div class=\"calian-hero__content d-flex col-lg flex-column pb-3 justify-content-center has-breadcrumbs text-left\"><div class=\"calian-hero__copy-wrapper\"><h1 class=\"calian-hero__heading\">Garantie<\/h1><div class=\"calian-hero__text mt-2 mb-4\">Profitez d&#8217;une tranquillit\u00e9 d&#8217;esprit gr\u00e2ce \u00e0 notre garantie compl\u00e8te sur les produits GNSS, qui prot\u00e8ge votre investissement contre les d\u00e9fauts de mat\u00e9riel et de fabrication.<\/div><\/div><div class=\"calian-hero__breadcrumbs mt-auto mb-0 pt-lg-4 pt-3 pb-lg-0 pb-md-3 pb-1\"><nav aria-label=\"breadcrumb\" class=\"breadcrumb-container\"><ol class=\"breadcrumb\"><li class=\"breadcrumb-item\"><a href=\"https:\/\/www.calian.com\/fr\/\" class=\"breadcrumb-item-link\">Accueil<\/a><\/li><li class=\"breadcrumb-item\"><a href=\"https:\/\/www.calian.com\/fr\/\" class=\"breadcrumb-item-link\">Unit\u00e9 d&#8217;affaires<\/a><\/li><li class=\"breadcrumb-item\" aria-current=\"page\">Titre de la page<\/li><\/ol><\/nav><\/div><\/div><div class=\"calian-hero__media col-md w-100 h-100 pt-lg-5 mt-lg-3 media-style-split\"><div class=\"media-wrapper ps-lg-5 pb-3 pb-lg-0 ml-auto mr-0 w-100 h-100\"><div class=\"advanced-image w-100 h-100\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.calian.com\/app\/uploads\/sites\/8\/2024\/01\/warranty-featured-2-1024x1024.jpg\" alt=\"\" width=\"1024\" height=\"1024\" class=\"calian-hero__image\"\/><\/div><\/div><\/div><\/div><\/div><div class=\"calian-hero__overlay overlay-solid position-absolute w-100 h-100 top-0 start-0 has-image\"><\/div><span><\/span><\/section><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"e48598a4-aaed-4351-9de1-676121958389\" data-component=\"Spacer\"><div class=\"calian-spacer wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"1a10b15c-e742-4170-9b6b-cc2f2f96ea6f\" data-component=\"CalianContainer\"><div class=\"calian-container wp-block-calian-com-components-calian-container\"><div><\/div><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"66030eaf-ae7b-4a0a-a4f6-b50e2879a480\" data-component=\"CalianContainer\"><div class=\"calian-container wp-block-calian-com-components-calian-container\"><div>\n<h2 class=\"wp-block-heading\">Garantie \u00e9tendue pour les produits GNSS : jusqu&#8217;\u00e0 trois ans de protection<\/h2>\n\n\n\n<p>Calian GNSS Ltd. \u00e9tend sa garantie standard de un <strong>(1)<\/strong> an \u00e0 trois <strong>(3)<\/strong> ans pour toutes les antennes <strong>log\u00e9es <\/strong> du syst\u00e8me mondial de navigation par satellite (GNSS) et les accessoires (amplificateurs en ligne, s\u00e9parateurs et t\u00e9s de polarisation) fabriqu\u00e9s apr\u00e8s le <strong>1er janvier 2020<\/strong>. Les antennes GNSS int\u00e9gr\u00e9es sont couvertes par une garantie standard d&#8217;un <strong>(1)<\/strong> an. La garantie assure que les produits sont exempts de d\u00e9fauts de mat\u00e9riaux ou de fabrication et qu&#8217;ils sont conformes aux sp\u00e9cifications de Calian dans des conditions normales d&#8217;utilisation.<\/p>\n<\/div><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"c218163c-95fe-4c86-9d2c-286e50779639\" data-component=\"CalianContainer\"><div class=\"calian-container wp-block-calian-com-components-calian-container\"><div>\n<h2 class=\"wp-block-heading\">P\u00e9riode de garantie<\/h2>\n\n\n\n<p>La p\u00e9riode de garantie pour les antennes GNSS <strong>log\u00e9es <\/strong>et les accessoires (amplificateurs en ligne, s\u00e9parateurs et t\u00e9s de polarisation) est de trois<strong> (3)<\/strong> ans et elle est d&#8217;un <strong>(1) <\/strong> an pour toutes les antennes GNSS int\u00e9gr\u00e9es \u00e0 partir du jour de la fabrication du produit, comme indiqu\u00e9 sur l&#8217;\u00e9tiquette du produit.<\/p>\n<\/div><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"81d39c8f-17f6-4874-aa73-adcf0bbee771\" data-component=\"CTABar\"><div class=\"calian-cta-bar theme-light wp-block-calian-com-components-calian-cta-bar\"><div class=\"calian-cta-bar__container container-fluid\"><div class=\"calian-cta-bar__horizontal container-fluid\"><div class=\"row\"><div class=\"calian-cta-bar__horizontal--left col-12 col-lg-3 col-xl-2\"><div class=\"calian-cta-bar__horizontal--logo\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.calian.com\/app\/dist\/CalianCTABar-PlaceholderTwo-SXFFARGP.png\" alt=\"\" width=\"180\" height=\"65\" class=\"w-100 h-auto\"\/><\/div><\/div><div class=\"calian-cta-bar__horizontal--center col-12 col-lg-6 col-xl-7\"><div class=\"calian-cta-bar__horizontal--text\"><p>Pour une assistance technique rapide et utile, Calian se tient \u00e0 la disposition des utilisateurs finaux.<\/p><\/div><\/div><div class=\"calian-cta-bar__horizontal--right col-12 col-lg-3 col-xl-3\"><div class=\"calian-cta-bar__horizontal--button\"><a href=\"https:\/\/www.calian.com\/space\/fr\/about-us\/nous-contacter\/\" class=\"btn\">Contacter le support technique<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"e48598a4-aaed-4351-9de1-676121958389\" data-component=\"Spacer\"><div class=\"calian-spacer wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"ffa0fb69-61fc-4700-a2b7-5676abf720d1\" data-component=\"CalianContainer\"><div class=\"calian-container wp-block-calian-com-components-calian-container\"><div>\n<h2 class=\"wp-block-heading\">Proc\u00e9dure de garantie<\/h2>\n\n\n\n<p>Pendant la p\u00e9riode de garantie, Calian r\u00e9parera ou remplacera (au choix de Calian) les antennes ou accessoires GNSS d\u00e9fectueux.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pour obtenir un produit de remplacement, le client doit renvoyer l&#8217;appareil d\u00e9fectueux au point de vente avec les frais d&#8217;exp\u00e9dition pr\u00e9pay\u00e9s.<\/li>\n\n\n\n<li>Pour les produits achet\u00e9s directement aupr\u00e8s de Calian, l&#8217;acheteur doit contacter Calian et obtenir un accord de retour de mat\u00e9riel (RMA),<\/li>\n\n\n\n<li>Les produits achet\u00e9s par l&#8217;interm\u00e9diaire d&#8217;un canal de distribution Calian doivent \u00eatre retourn\u00e9s par l&#8217;interm\u00e9diaire du distributeur.<\/li>\n\n\n\n<li>Si des d\u00e9fauts ont \u00e9t\u00e9 constat\u00e9s, Calian prendra en charge les frais d&#8217;exp\u00e9dition pour renvoyer le produit au client.<\/li>\n\n\n\n<li>Si aucun d\u00e9faut n&#8217;a \u00e9t\u00e9 constat\u00e9, les frais de retour du produit seront \u00e0 la charge du client.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"b86c7058-c25b-4789-9381-b1577d4ab71e\" data-component=\"CTABar\"><div class=\"calian-cta-bar theme-light wp-block-calian-com-components-calian-cta-bar\"><div class=\"calian-cta-bar__container container-fluid\"><div class=\"calian-cta-bar__horizontal container-fluid\"><div class=\"row\"><div class=\"calian-cta-bar__horizontal--left col-12 col-lg-3 col-xl-2\"><div class=\"calian-cta-bar__horizontal--logo\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.calian.com\/app\/dist\/CalianCTABar-PlaceholderTwo-SXFFARGP.png\" alt=\"\" width=\"180\" height=\"65\" class=\"w-100 h-auto\"\/><\/div><\/div><div class=\"calian-cta-bar__horizontal--center col-12 col-lg-6 col-xl-7\"><div class=\"calian-cta-bar__horizontal--text\"><p>Besoin de retourner un produit? Contacter Calian pour obtenir un accord de retour de mat\u00e9riel (RMA).<\/p><\/div><\/div><div class=\"calian-cta-bar__horizontal--right col-12 col-lg-3 col-xl-3\"><div class=\"calian-cta-bar__horizontal--button\"><a href=\"https:\/\/www.calian.com\/space\/about-us\/contact-us\/\" class=\"btn\">Obtenir un RMA<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"e48598a4-aaed-4351-9de1-676121958389\" data-component=\"Spacer\"><div class=\"calian-spacer wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"60acaac5-3dc2-4133-9a65-a9b2e6b1b302\" data-component=\"CalianContainer\"><div class=\"calian-container wp-block-calian-com-components-calian-container\"><div>\n<h2 class=\"wp-block-heading\">Transfert de garantie<\/h2>\n\n\n\n<p>La garantie standard ne s&#8217;applique qu&#8217;au premier client utilisateur final (non distributeur) et n&#8217;est ni transf\u00e9rable ni cessible \u00e0 un propri\u00e9taire ult\u00e9rieur.<\/p>\n<\/div><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"2a048bca-5098-47b9-ad86-c7924d7d63d4\" data-component=\"CalianContainer\"><div class=\"calian-container wp-block-calian-com-components-calian-container\"><div>\n<h2 class=\"wp-block-heading\">Conditions de garantie<\/h2>\n\n\n\n<p>Les conditions suivantes ne sont <strong>pas <\/strong> couvertes par la garantie standard :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Les non-conformit\u00e9s, les d\u00e9fauts ou les erreurs dans les produits dus \u00e0 :\n<ol class=\"wp-block-list\" style=\"list-style-type:lower-alpha\">\n<li><em>un accident,<\/em><\/li>\n\n\n\n<li><em>un abus,<\/em><\/li>\n\n\n\n<li><em>l&#8217;utilisation abusive,<\/em><\/li>\n\n\n\n<li><em>l&#8217;utilisation n\u00e9gligente,<\/em><\/li>\n\n\n\n<li><em>l&#8217;utilisation d&#8217;une mani\u00e8re autre que normale et habituelle,<\/em><\/li>\n\n\n\n<li><em>des conditions environnementales non conformes <\/em> <em>aux sp\u00e9cifications de Calian,<\/em><\/li>\n\n\n\n<li><em>le non-respect des proc\u00e9dures d&#8217;installation, d&#8217;utilisation et d&#8217;entretien prescrites;<\/em><\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Les d\u00e9fauts, erreurs ou non-conformit\u00e9s des produits dus \u00e0 des modifications, alt\u00e9rations, ajouts ou changements non conformes aux sp\u00e9cifications de Calian ou autoris\u00e9s par Calian;<\/li>\n\n\n\n<li>Les produits d\u00e9sign\u00e9s par Calian comme \u00e9tant des produits d&#8217;essai, exp\u00e9rimentaux, de d\u00e9veloppement, de pr\u00e9production, des \u00e9chantillons, incomplets ou non conformes aux sp\u00e9cifications;<\/li>\n\n\n\n<li>Les dommages caus\u00e9s par une force de la nature (foudre, incendie, vent, etc.) ou par le fait d&#8217;un tiers;<\/li>\n\n\n\n<li>Les produits dont les marques d&#8217;identification originales ont \u00e9t\u00e9 enlev\u00e9es ou modifi\u00e9es;<\/li>\n\n\n\n<li>Usure normale;<\/li>\n\n\n\n<li>Dommages dus \u00e0 l&#8217;exp\u00e9dition;<\/li>\n\n\n\n<li>Calian n&#8217;est pas responsable des pertes, dommages, d\u00e9penses ou blessures r\u00e9sultant directement ou indirectement de l&#8217;achat, de l&#8217;installation, du fonctionnement ou de l&#8217;utilisation des produits.<\/li>\n\n\n\n<li>Calian ne sera en aucun cas responsable des dommages sp\u00e9ciaux, indirects, accessoires ou cons\u00e9cutifs de quelque nature que ce soit, quelle qu&#8217;en soit la cause.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n<div class=\"tbk-hydrate-component\" data-cid=\"e48598a4-aaed-4351-9de1-676121958389\" data-component=\"Spacer\"><div class=\"calian-spacer wp-block-calian-com-components-calian-spacer\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Garantie Profitez d&#8217;une tranquillit\u00e9 d&#8217;esprit gr\u00e2ce \u00e0 notre garantie compl\u00e8te sur les produits GNSS, qui prot\u00e8ge votre investissement contre les d\u00e9fauts de mat\u00e9riel et de fabrication. <\/p>\n<li class=\"breadcrumb-item\"> <a href=\"https:\/\/www.calian.com\/fr\/\" class=\"breadcrumb-item-link\"> Accueil <\/a> <\/li>\n<li class=\"breadcrumb-item\"> <a href=\"https:\/\/www.calian.com\/fr\/\" class=\"breadcrumb-item-link\"> Unit\u00e9 d&#8217;affaires <\/a> <\/li>\n<li class=\"breadcrumb-item\" aria-current=\"page\"> Titre de la page <\/li>\n<p> Garantie \u00e9tendue pour les produits GNSS : jusqu&#8217;\u00e0 trois &hellip;<\/p>\n","protected":false},"author":1,"featured_media":3881,"parent":13455,"menu_order":136,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"solution":[],"industry":[],"type_classification":[],"class_list":["post-6749","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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